{"id":1017,"date":"2026-09-24T15:15:53","date_gmt":"2026-09-24T19:15:53","guid":{"rendered":"https:\/\/sentient.project-sites.com\/huec\/?page_id=1017"},"modified":"2026-10-01T00:34:01","modified_gmt":"2026-10-01T04:34:01","slug":"faq","status":"publish","type":"page","link":"https:\/\/sentient.project-sites.com\/huec\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”Services” _builder_version=”4.27.9″ background_enable_color=”off” custom_padding=”100px|0px|100px|0px|true|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”off|desktop” admin_label=”Text Area” _builder_version=”4.16″ custom_padding=”|||” custom_padding_tablet=”100px||50px|” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_accordion open_toggle_text_color=”#20449C” open_toggle_background_color=”#FFFFFF” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#F0F1F4″ icon_color=”#20449C” module_class=”pa-accordion” _builder_version=”4.27.9″ _module_preset=”default” toggle_text_color=”#000000″ border_color_all=”#B6B8C7″ global_colors_info=”{}”][et_pb_accordion_item title=”What conditions do you treat?” open=”on” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}”]We specialize in a wide range of hand, wrist, elbow, and upper extremity conditions, including fractures, tendon injuries, nerve compression (such as carpal tunnel syndrome), arthritis, and post-traumatic reconstruction. We offer both surgical and non-surgical treatment options.
\nSee all conditions we treat<\/a>[\/et_pb_accordion_item][et_pb_accordion_item title=”How do I schedule an appointment?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Call us at (617) 773-2200 during office hours (Monday\u2013Friday, 8:00 AM\u20135:00 PM), or request an appointment through our online scheduling tool. We recommend calling directly so we can address any specific needs ahead of your visit.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you accept insurance?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]We accept most major insurance plans, including Aetna, Blue Cross Blue Shield, Cigna, Harvard Pilgrim, Mass General Brigham Health Plan, Medicare, MassHealth, Tufts Health Plan, United Healthcare, and workers\u2019 compensation, among others. See our full insurance list on the Patient Tools page. If you don\u2019t see your plan listed, call our office to confirm coverage.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is hand therapy, and how is it different from occupational therapy?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Hand therapy is a specialized form of rehabilitation focused specifically on the hand, wrist, and elbow, including custom splinting, range-of-motion exercises, scar and edema management, and functional retraining. Occupational therapy takes a broader view of restoring independence in daily activities. Our team works both disciplines together for coordinated, personalized care.[\/et_pb_accordion_item][et_pb_accordion_item title=”What should I bring to my first appointment?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Please bring a valid photo ID, your insurance card, a list of current medications, and any relevant medical records or imaging (X-rays, MRI, or CT scans). If you were referred by another physician, bring the referral if your insurance requires one. Arriving 15 minutes early helps ensure your paperwork is complete before your visit.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you offer telehealth appointments?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes, telehealth consultations are available for appropriate conditions, allowing you to consult with our providers remotely. Call our office to find out if a virtual visit is right for your situation; some conditions still require an in-person exam.[\/et_pb_accordion_item][et_pb_accordion_item title=”Do you treat workers\u2019 compensation cases?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Yes. We treat work-related hand and upper extremity injuries and coordinate directly with workers\u2019 compensation claims. Let us know at the time of scheduling if your visit is work-related, and bring any relevant claim information.[\/et_pb_accordion_item][et_pb_accordion_item title=”How can I access my medical records or message my provider?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Our Patient Portal gives you 24\/7 access to lab results, medications, appointment scheduling, and secure messaging with our team. Visit our Patient Tools page for login and setup instructions.[\/et_pb_accordion_item][et_pb_accordion_item title=”What is your approach to patient care?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]Our mission is to deliver highly personalized, world-class care tailored to your specific goals, values, and circumstances, with the same standards of trust, respect, and professionalism whether you\u2019re here for a routine visit or complex trauma care.[\/et_pb_accordion_item][et_pb_accordion_item title=”Where are you located, and what areas do you serve?” _builder_version=”4.27.9″ _module_preset=”default” global_colors_info=”{}” open=”off”]We\u2019re located at 300 Congress Street, Suite 304, Quincy, MA 02169, serving patients throughout Quincy, Braintree, Weymouth, Hingham, Milton, the South Shore, and greater Boston. Get directions on our Contact page.[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

We specialize in a wide range of hand, wrist, elbow, and upper extremity conditions, including fractures, tendon injuries, nerve compression (such as carpal tunnel syndrome), arthritis, and post-traumatic reconstruction. We offer both surgical and non-surgical treatment options. See all conditions we treatCall us at (617) 773-2200 during office hours (Monday\u2013Friday, 8:00 AM\u20135:00 PM), or request […]<\/p>\n","protected":false},"author":1,"featured_media":1474,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1017","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/pages\/1017","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/comments?post=1017"}],"version-history":[{"count":4,"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/pages\/1017\/revisions"}],"predecessor-version":[{"id":1325,"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/pages\/1017\/revisions\/1325"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/media\/1474"}],"wp:attachment":[{"href":"https:\/\/sentient.project-sites.com\/huec\/wp-json\/wp\/v2\/media?parent=1017"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}